Privacy Policy

Effective Date: 1st January 2026

Alpha Global (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.alphaglobal.co.za, in accordance with the General Data Protection Regulation (GDPR) and Protection of Personal Information Act (POPIA).

1. Information We Collect

1.1. Personal Information

We collect information you voluntarily provide, including:

• Full name
• Email address
• Contact number
• Company name
• Job title
• Location
• Any communication you send us

1.2. Automatically Collected Data

• Through cookies and analytics tools, we collect:
• IP address
• Browser and device type
• Pages visited
• Referring URLs
• Access times
• Clickstream data

1.3. Cookies and Tracking Technologies

Cookies help us improve your experience and measure site performance. See our Cookie Policy below for full details.

2. Lawful Basis for Processing (GDPR & POPIA)

• We process personal data under the following legal bases:
• Consent – when you opt into communications or cookies
• Contractual necessity – when we provide services to you
• Legal obligation – for compliance with applicable law
• Legitimate interest – for analytics, improvements, and preventing fraud

3. How We Use Your Information

• Your information may be used to:
• Respond to queries or requests
• Provide and maintain our services
• Send updates, marketing (if opted in), and security notices
• Monitor website performance
• Comply with legal obligations

4. Sharing Your Information

• We do not sell your data. We may share information with:
• Hosting and analytics service providers
• Law enforcement (if legally required)
• Other parties, with your consent

5. International Transfers

Data may be processed or stored outside your country, including in South Africa and the EU. We ensure such transfers meet legal requirements, including Standard Contractual Clauses (SCCs) or equivalent safeguards.

6. Your Rights (GDPR & POPIA)

• You have the right to:
• Access, correct, or delete your data
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the relevant authority:
• South Africa: Information Regulator (https://inforegulator.org.za)
• EU/UK: Your national Data Protection Authority

To exercise any rights, contact us at:

Email: admin@alphaglobal.co.za
Phone: +27 66 557 5076

7. Data Retention

We retain your personal data only as long as necessary for the purpose it was collected, or as required by law.

8. Security

We implement appropriate technical and organizational safeguards to protect your personal data from unauthorized access, disclosure, or destruction.

9. Children’s Privacy

Our website is not directed to anyone under the age of 18. We do not knowingly collect data from children.

10. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new effective date.

12. Contact Us

If you have questions or concerns about this policy or your personal data, contact:

Alpha Global
📧 admin@alphaglobal.co.za
📞 +27 66 557 5076
🌐 www.alphaglobal.co.za

Cookie Policy

We use cookies to personalize content, analyze site traffic, and improve user experience.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

• Essential – Required for basic functionality
• Analytics – Help us understand how users interact
• Performance – Enhance website speed and UX
• Marketing – Used for targeted advertising (only with consent)